New England Fertility is sensitive to the high cost of fertility treatments. That’s why we have designed our services to keep costs down, the prices competitive, and to help you maximize your insurance benefits.
After you call for your appointment, our financial staff will call your insurance company to help you understand your benefits. Following initial consultation, our financial consultant will meet with you (and your partner) and explain your insurance coverage and the anticipated cost of treatment.
If we have a contractual agreement with your insurance company, we will bill the carrier directly. If we do not have a contract with your carrier, but you can obtain written verification of coverage for the specific test or procedure, we will bill your carrier directly on your behalf. If you do not have coverage or if you prefer to submit your own claims, your account will be designated as self-pay, and we will not bill your insurance company and you will be responsible for all the fees. In some cases, self-pay patients may be asked to pre-pay for certain procedures such as IVF and egg donation.
Payment is due at the time services are rendered, unless prior arrangements have been made with the New England Fertility Finance Department. Payment may be with cash, check, or credit card. Depending on your insurance plan, a co-payment may be required at the time of your visit.
Note: If you are having IVF treatment, payment is due prior to the start of each treatment cycle. If you are receiving an egg donation, payment is due at the time of match with a donor.
Please be aware, your insurance coverage is a contract between you and your insurance carrier. It is therefore your responsibility to contact the insurance carrier regarding unpaid claims. The responsible party has the obligation to pay all the fees not paid by the insurance company.