Patient Relations Manager
Usually the first face patients see when they visit New England Fertility and the first voice they hear when they call our office during operating hours, Deborah welcomes everyone to the practice. For patients who are unsure about the type of appointment they need, the information they need to supply, and what to expect from their visit, Deborah helps ensure they they are informed and comfortable before they even have their first consultation. Deborah has more than two decades of managing and improving the patient experience in healthcare settings.
Sharon helps New England Fertility patients understand the costs and payment options associated with fertility treatment, and, in turn, helps make the journey less stressful. Before joining NEFI, Sharon spent 12 years at IntegraMed, where she created and grew the Customer Care department for patients needing financial programs for IVF treatment.
Speaking with patients and guiding them throughout their IVF journey is an honored experience. Their hope is my hope.”
Director of Marketing
Steven brings to New England Fertility several decades of marketing experience, including 16 years as the vice president and creative director of a marketing agency in New York where he oversaw all of the agency’s healthcare clients. At NEFI, Steven oversees all marketing activities and led the clinic's recent rebranding. Prior to joining NEFI, Steven oversaw the marketing of a fertility practice with offices in New York and Connecticut. His experience also includes over 10 years of work as a journalist, both print and broadcast. Steven has served on the board of Westchester Business Executives and the Executive Leadership Committee for The Leukemia & Lymphoma Society's Light The Night Walk.
Seeing and hearing how happy our patients are at the end of their journey is proof that the team at NEFI does things right. It's one thing to say we do it; it's another to know we do it.”